RR Donnelley

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Evening Reprographics Operator

at RR Donnelley

Posted: 6/30/2018
Job Status: Full-Time/Regular
Job Reference #: 211726
Categories: Customer Service

Job Description

Tracking Code
40028
Job Description

RR Donnelley is looking for a dynamic individual to join our office service team in the Bay
Area. This is a Full-Time position, 40 hours per week, based in San Francisco. Once
trained, this role will provide Reprographics services, in the evening, for a financial
services company. Work shift is: Monday through Thursday – 3:00 p.m. to 11:00 p.m.;
Friday – 9:00 a.m. to 6:00 p.m. Flexibility is very important for this key position as
overtime may be needed from time to time.
The individual we are seeking will have a desire to learn various roles beyond the core
Reprographics function as part of an office support team in a professional financial
services environment. Candidates should have a strong customer services background
and be able to work independently as needed.
Core responsibilities include:
 Accurately log all job requests and communicate, in a timely manner, with clients.
 Create, modify, assemble and bind documents, and prepare reports.
 Perform general clerical duties in connection with Reprographics department needs.
 Quality checks all work product to ensure accuracy and completion of all client
specifications.
 Arrange for delivery of printed materials, per client instructions, using overnight and local
courier services.
 Perform key ops procedures on office reprographics equipment.
 Troubleshoot problems with reprographics equipment and place service calls as needed.
 Ensure confidential integrity of work space and projects in progress.
 Work special projects as designated by client and/or site management.
 Maintain inventory of office supplies needed for Reprographics work, i.e. paper, toner,
etc..
 Communicate consistently with site management on projects or equipment related
matters.
 Function as evening contact for issues related to building security.
 Coordinates facilities work orders and vendor escorts, as needed.
 Perform other duties as needed, including coverage for other business service functions
at the site.

Required Skills

Required Skills

 Strong computer literacy and ability to work in a team environment required.

Required Experience

 Intermediate to Advanced skills in Microsoft Word, Excel, PowerPoint.
 Ability to quickly learn proprietary systems.
 Excellent written and verbal communication.
 1-2 years corporate reprographics experience.
 Desire to train across multiple job functions for increased utilization.
 Ability to handle highly confidential information.

RRD is an EEO/AA including Vets and Disabled Employer

Job Location
San Francisco, California, United States
Position Type
Full-Time/Regular